Terms of Service
Contact Us for Additional Questions
TERMS OF SERVICE
Cherish the Cakes appreciates your business and would like to discuss some of our policies and procedures pertaining to your order fulfillment. Please review and contact us when needed.
Orders:
- All Orders must be placed thru the website http://cherishthecakeskc.com. Order placements via Facebook are no longer accepted.
- All orders from Cherish the Cakes must be placed 7 days prior to the scheduled event. There are no exceptions.
- All orders that don’t consist of 3 Cake tiers or higher must be picked up in person at the bakery. Other Cherish the Cakes products must also be picked up in person.
Delivery & Care Instructions:
- Delivery Services: Available on orders of 3 Tier Cakes or more.
- Delivery Costs: 3 Tier Cakes or more incurs a Delivery cost depending on location. Within 20 miles of the bakery there is a $20 Delivery Cost and within 20-30 miles of the bakery there is a $30 Delivery Cost.
- Product Care: Your products are packaged securely and safely. Cherish the Cakes will not be responsible for any mishandling after pickup/delivery. Care Instructions will be provided.
Payments:
- A 50% Deposit is due at the time of order placement. Final Payment is due at Pickup of Cake unless otherwise noted. See payment chart.
| Products | Deposit Due | Final Payment Due |
| Cakes | 50% | Day of Pickup (Store) |
| Cakes (3 Tiers or More) | 50% | 72 Hours Prior to Event |
| Cupcakes | 50% | Day of Pickup (Store) |
| Cake Pops | 50% | Day of Pickup (Store) |
| Candy Apples | 50% | Day of Pickup (Store) |
| Cookies | 50% | Day of Pickup (Store) |
| Coated Strawberries | 50% | Day of Pickup (Store) |
| Krispies | 50% | Day of Pickup (Store) |
| Pretzel Sticks | 50% | Day of Pickup (Store) |
| Coated Marshmallows | 50% | Day of Pickup (Store) |
Order Satisfaction:
- Product Placement: If there are concerns of any matter regarding your Cherish the Cakes order these are required to be addressed at the time of pickup or delivery. It is important to check merchandise and communicate concerns immediately. We can discuss a resolution to all concerns at that time.
- Taste Satisfaction: If there are concerns of any matter regarding your Cherish the Cakes taste of your order, these are required to be addressed by email within 24 hours of the scheduled pickup or delivery time. It is important to check merchandise and communicate concerns immediately. We can discuss a resolution to all concerns at that time.